What equipment do I need to return to CenturyLink? Return Rules
Modem/router should be rented from CenturyLink. The service must be closed within the month (30 days) for a full refund. Equipment leased must be returned within 30 days for a full refund. Product hardware should not have undergone any damage.
Where do I send my CenturyLink modem back to? You can even bring that email to a UPS Store and ask them to print it for you. Request a QR code: You will get a digital code that you can bring to a UPS Store along with your boxed modem. The store clerk will scan the code and print your return label, then ship the package.
Do you have to return CenturyLink modem?
How do I log into my CenturyLink modem? Open a web browser and type http://192.168.0.1 into the web address field. 3. Log in to the modem’s settings interface (Modem GUI) using your Admin Username and Admin Password. Note that these are different from your wireless network name (SSID) and WiFi password (security key).