Why is my internet not working CenturyLink? Reboot your modem manually or using the My CenturyLink app. Make sure your modem is updated with the latest firmware version. As a last resort, try resetting your modem to factory defaults. If you have custom settings that you want to keep, you can backup and restore your modem settings before doing the reset.
How do I know if my network is down? Select Settings > Network & internet. The status of your network connection will appear at the top. Windows 10 lets you quickly check your network connection status. And if you’re having trouble with your connection, you can run the Network troubleshooter to try and fix it.
How do I get a human at CenturyLink? How do I talk to a real person at CenturyLink? You can reach a real person at CenturyLink fairly easily by calling 1-877-837-5738 (Mon. –Fri., 8:00 a.m.–6:00 p.m. CT) or through chat (seven days a week, 8:00 a.m.–midnight CT).
What causes Internet outages? While ISP failures, natural disasters, human error and technology failure are the primary reasons that networks tend to fail, hacking and cyber attacks on networks are increasingly becoming a serious threat in recent years.